Welcome to Mumkin: Making Difficult Conversations Possible. Your digital safe space.
This Privacy Policy (hereinafter "Policy") describes how Your information is collected, used and shared when You (the end user of the Mumkin Application) use the App and its Services.
“Mumkin: Making Difficult Conversations Possible” is an Artificial Intelligence-driven mobile application (hereinafter "App") to facilitate discussions on difficult social topics, such as Female Genital Cutting, through mock conversations with chatbots (collectively called "Services").
While You use our Services, We want to keep You informed about our privacy policy towards management and security of Your personal information. We value the trust You place in us, and hence insist upon the highest level of protection for securing Your personal information. We are obligated to protect Your personal information in accordance with applicable laws and regulations.
This Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be made available to You online. We will make all efforts to communicate about significant changes to this policy. We may send Users email communication in case of any such changes/amendments/improvements in the Privacy Policy or Terms and Conditions.
You are encouraged to periodically visit this page to review the Policy and any changes.
This Policy should be read in conjunction with Terms and Conditions. Registration or usage of any of the Services implies Your express consent and agreement to this Policy. The Terms and Conditions, Privacy Policy and other Terms and Conditions as may be applicable shall hereinafter be collectively referred to as "Agreement" or "Contract". By using or accessing the Services in any manner, You acknowledge that You accept the practices and policies outlined in this Privacy Policy, and You hereby consent that We will collect, use, and share Your information.
INTRODUCTION:
Welcome to “Mumkin: Making Difficult Conversations Possible” (hereinafter "App"). “Mumkin” is an Artificial Intelligence-driven mobile application to facilitate discussions on difficult social topics, such as Female Genital Cutting, through mock conversations with chatbots (collectively called "Services"). The app has been co-created by Priya Goswami and Aarefa Johari (hereinafter "We", "Us" or "Proprietors" or "Owners' ').
This Privacy Policy (“Policy” or “Privacy Policy”) has been drafted in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and other relevant laws (collectively referred to as “Data Protection Laws”).
WHAT DOES PRIVACY POLICY COVER AND WHAT DOES IT APPLY TO?
i. This Privacy Policy is meant to help You understand what data We collect, why We collect it, what We do with it, how You can manage and control the use of Your data and the rights You have to access and control Your personal data.
ii. Proprietors reserve the right to make changes to this Privacy Policy and to make such changes effective for all data We will notify You via Mumkin’s website and email updates to our subscribers when We make any changes to the Privacy Policy.
iii. Please note that by installing the App and using the Services, You acknowledge and agree that You have read and understood this Privacy Policy.
iv. This Privacy Policy applies to the data You provide Us when You use the App and Services and covers Our treatment of personally identifiable information ("Personal Information") that We gather when You are accessing or using Our Services. We gather various types of Personal Information from Our users, as explained in more detail below, and We use this Personal Information internally in connection with Our Services, including personalizing, providing, and improving Our Services, to allow You to set up a user account and profile, and to analyze how You use the Services. In certain cases, We may also share some Personal Information with third parties, but only as described in the "Agreement".
ELIGIBILITY AND WHO CAN USE THE APP:
The eligibility to use the App has already been described in the Terms and Conditions. It is hereby reiterated that the Services are applicable for individuals who have attained the age of majority (in India the age of majority is 18 years) in their jurisdiction. If You are above the age of 16 years but below the age of majority, You represent that You will use the App with the permission and under the supervision of Your parent or legal guardian. It is further stated that We do not knowingly collect or solicit personal information from anyone under the age of 16. Anyone under the age of 16 years is prohibited from creating an account and/or using the Services. If You are under 16, please do not attempt to register for the Services or send any personal information about Yourself to us. Our policy is not to collect any data from children below 16 years and it shall be the responsibility of the parent or legal guardian to monitor their children's use of the Services. If You believe that a child under 16 may have provided Us personal information, please contact Us at info@mumkinapp.com.
WHAT DATA WE COLLECT AND HOW WE USE IT:
i. You are encouraged to read Your data protection rights which are available to You under data protection laws in relation to Your personal data.
ii. You shall be responsible to ensure that the information or data You provide from time to time is and shall be correct, current and updated and You have all the rights, permissions and consent to provide such information or data.
iii. We use the data that We have about You to provide and personalize our Services, including with the help of automated systems and inferences We make, so that Our Services can be more relevant and useful to You and others.
iv. When You use the App Bot service as explained in the Agreement, Processing of Your conversation messages is based on our Agreement that You agree to at the time of installing and using the App. We receive and store any information You knowingly provide to us. While the App will collect basic data from users: username, password, email address, age and gender, all this data will be encrypted by the developers, "Kavin Corporation" for the safety and protection of Your data. Such encryption of data will allow it to be hidden from everyone including the developers. The aforementioned information may be required and essential to register with Us or to take advantage of some of the features of the App. The Password/PIN that You use is personal to You, and You are responsible for maintaining the confidentiality and security of Your Password/PIN. PLEASE KEEP Your Password/PIN SAFE AND DO NOT SHARE IT WITH ANYONE. Users are responsible for safeguarding against unauthorised access to their account and must ensure that the passwords are kept confidential and not shared with anyone. Kavin Corporation is not responsible for the content, images and data captured in the Mumkin Application.
v. When You Use the App Bot Service, You have the option to provide an age-range at the sign-up stage. Processing of this age-range data is based on Our Agreement and to understand the age profile of our Users and to help provide them access to tools and techniques or provide other operational information relevant to their age range.
vi. We do Our best to ensure that You have control over Your data. To exercise any of Your rights, You can always write to us at info@mumkinapp.com, if You want to clarify or rectify specific personal data that You shared with Us. However We may also limit Your individual rights requests (a) where denial of access is required or authorized by law; (b) when granting access would have a negative impact on others’ privacy; (c) to protect Our rights and properties; or (d) where the request is unjustified or excessive.
vii. All the conversations/interaction You have with the App are private. No one within or outside besides the Proprietor has access to User's data. However the user is informed that the said data may be processed based on Proprietor's legitimate interest as identified in the Agreement and as per the disclosure of the data clause mentioned herein below.
viii. Developing Services and Research - We use data, including Your feedback, to conduct research and development for Our Services in order to provide You and others with a better, more intuitive and personalized experience. We may also conduct Polls and surveys through Our Services. You are not obligated to respond to polls or surveys, and You have choices about the information You provide. You may opt out of survey invitations.
ix. Security and Investigation - We use Your data, including Your Communications (“Communications” refers to all the communication Users make while using the App) for security purposes or to prevent or investigate possible fraud or other violations of Our User Agreement and/or attempts to harm Our members or others.
RIGHT TO ACCESS AND CONTROL YOUR DATA:
We may also provide choices about the collection, use and sharing of Your data, from deleting or correcting data You include in Your profile. You may also contact Us using the contact information below, and We will consider Your request in accordance with applicable laws. You are also encouraged to read Your data protection rights under the relevant laws.
RETENTION AND SECURITY OF THE DATA:
i. For the purposes of safeguarding and protecting Your data and information, We have implemented and adopted such measures which include security practices and procedures which will protect against the unauthorized and unlawful access to Your personal information.
ii. We may enter into agreement with third parties to collect, store, process Your information or data but under full compliance with applicable laws. These third parties may have their own security standards to safeguard Your information or data and We will require such third parties to adopt reasonable security standards to safeguard Your information/data. However, We may not be in a position to enforce Our standards on any future third parties.
iii. It is also hereby stated that We shall not be responsible for any breach of security or the disclosure of personal information for reasons outside Our control, which includes but is not limited to hacking, cyber terrorism, espionage by third parties, or any events by way of force majeure such as sabotage, fire, flood, explosion, acts of God, riots, insurrection, war, acts of government.
DISCLOSURE OF INFORMATION:
The disclosure of the information collected can be done by the Proprietors in the following ways:To third-party service providers that assist in providing the Service or part of the Service;With Our developers "Kavin Corporation", who will encrypt the data provided by You for the safety and protection of Your data;To protect the safety of any person; to address fraud, security or technical issues; andIn connection with a subpoena, warrant, discovery order or other request or order from a law enforcement agency.
CHANGES TO THE PRIVACY POLICY:
This Privacy Policy may be updated from time to time. When updated the “last updated" date below will be amended and the new Privacy Policy will be posted online at www.mumkinapp.com
SEVERABILITY AND EXCLUSION:
If any of the provisions of these Terms are deemed invalid, void, or for any reason unenforceable, that part of these Terms will be deemed severable and will not affect the validity and enforceability of any remaining provisions of these Terms. This Privacy Policy does not apply to any data other than the data collected by “Mumkin” while providing the Services.
GOVERNING LAWS AND DISPUTE RESOLUTION:
These terms and conditions are governed and construed in accordance with the laws of India. The courts in Mumbai, Maharashtra, shall have exclusive jurisdiction to hear disputes arising out of these terms. You agree to submit to the personal jurisdiction of the courts located in Mumbai, Maharashtra, for any actions for which We retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of Our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights.
WHOM TO CONTACT FOR ADDITIONAL QUESTIONS, QUERIES OR CONCERNS ABOUT THIS POLICY:
We are committed to protect Your personal information collected and processed by Us and look forward to Your continued support for the same. For any concerns or queries related to our Privacy Policy, You may contact or send Us a detailed message at info@mumkinapp.com. We reserve the right to revert or not to revert to Your messages.
